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Terms of Service

These terms and conditions will govern all issues that may arise in relation to your access to, purchase of dabMED+ products or use of services, including the forums and social media (referred as the Service) being offered or made available on this website. Accessing this website or using the Service shall be deemed as your consent to accept these terms and conditions. If you don’t agree, you may not access this website or use its services.

Only those who can lawfully enter this agreement and use the website in their home country without violating any local, state or federal laws shall be allowed to take part in any merchandise activity on

When you enter this agreement, it shall be deemed that you have attained the legal smoking age in your home country and accessing the content or using the Service solely for personal and non-commercial use.

These terms and conditions shall be part of your entire agreement, including the Privacy Policy, End-user Licenses, and additional agreements you may enter with dabMED for buying any product or using any service being offered on this website.

All content, including the texts, images, graphics, designs, illustrations, descriptions, icons, logos, trademarks, service marks, and associated service names are the exclusive property of dabMED+ and the collaborating partners. Copyright © 2016 dabMED+. All rights reserved.

All prices, service packages, promotional campaigns, and exclusive offers shall be subject to change without any prior notice. dabMED+ shall be entitled to change or replace these terms and conditions at any time and without any prior notice. Continued access/use of the website after any such modification shall be deemed as your consent to accept the modified agreement. However, these terms and conditions will apply to the purchase of goods or use of services from only


In these Terms and Conditions:
1. “Seller”, “us” and “we” shall denote dabMED+ which owns and operates this website.
2. “Buyer”, “you” and “your” shall denote the users and visitors of this website.
3. Goods or Products shall denote merchandise as specified in your invoice;
5. “Terms” means these terms and conditions;
6. “Site” means the website.


For placing your order to buy any dabMED+ product being made available on the site, you may be required to register and provide your name, contact number, email address, delivery address, credit card details and other information as required by any process, procedures and applicable laws.

When you place your order, it shall be deemed as your warrant that you are legally eligible to buy dabMED products in your home country, your payment/shipping details are valid and you are the person referred to in the billing information.

All orders shall be subject to availability of products and acceptance by dabMED+. The acknowledgement message or email shall never constitute an acceptance of your order. We reserve a right to screen your eligibility, payment instrument, or any other discrepancy before accepting your order. All order in violation of our terms and conditions shall be rejected.

If errors or discrepancies occur in the ordering process due to any technical reason or otherwise beyond our control, we shall not be liable to honor any such order or interests.

All products being features or made available on this website shall be purchased for personal use or giving a gift. The products are not available for stocking or resale.

Any listed/featured product should not be deemed as available for dispatch as they may quickly become out of stock. If your preferred product is not available due to any reasons, you can reach out customer care at We will add you to the products waiting list and contact you when the supplies are restored and the product becomes available.


When you place your order, you may receive an acknowledgement message or email containing the details of your order. This acknowledgement message or email shall never be construed as an acceptance of your order. Unless you cancel your order, acceptance of the order and dispatch of goods will take place according to the details mentioned in your acknowledgement message/email.

Once your order is processed and accepted by dabMED+, your credit card will be charged and goods will be dispatched at the designated shipping address. You will receive a confirmation message or email containing the details of your product and shipment.

The sale contract will be concluded in the USA with English as the preferred language. The provisions of the sale contract shall be subject to these terms and conditions and governed by the U.S. laws. The parties to this agreement shall consent to submit before the non-exclusive jurisdiction of U.S. courts in all disputes related to this agreement.

The decision of dabMED+ to refuse any order shall be final. We shall retain undisputed rights to cancel orders for out of stock articles or failed payment authorizations.

When you place your order for any dabMED+ product, it shall be deemed as your warrant to use the product according to out terms of use and conditions. dabMED+ products contain heating elements and sensitive electronic mechanism for diffusing essential oils, but not meant for inhaling narcotics or banned substances. dabMED+ products should always be used for legal and lawful purposes. Any kinds of illegal use, including but not limited to the smoking of narcotics, THC, or THC derivatives (unintended substances or foreign combustibles) shall be strictly prohibited. The use of unintended substances or foreign combustibles will damage the product and void its warranty due to improper use. If you don’t agree to the guidelines, please don’t open the packaging and return the product.


All prices will be quoted in USD. debMED+ reserves the right to offer special discounts and promotional offers from time to time. The quoted price and special discounts or promotional offers will be honored only when such offers are still available at the time you place your order. However, if we believe that the price has been wrongly quoted due to any reasons, we reserve a right to correct the price at any time even if you have already placed your order. In this case, we shall inform you about the price correction and you will get the option to go ahead or cancel your order.

The quoted price will be inclusive of sale tax/VAT, but you shall be liable to pay all fees, levies, or duties related to your purchase. If you are located outside the United States, you will be liable to pay customs or other duties in your specified destination country. The shipping charges and expenses may also differ, depending on your choice of carrier or location.

You shall be liable to pay these additional charges and expenses related to your order. dabMED+ reserves a right to right to request additional shipping fees before dispatching your consignment. If you don’t agree, your order shall be cancelled.


All payments in lieu of ordered products and cost of packaging and dispatch, if applicable, should be made in advance (before your package is dispatched).

Only listed payment instrument PayPal (Visa, Master Card, Discover, or American Express) shall be used and accepted for payment. We reserve a right to add new payment instruments from time to time. However, no consignment will be delivered unless payment has been authorized and charged accordingly.

dabMED+ shall not be liable for any claims, consequences or inconveniences that may occur due to the refusal of your bank/financial institution to authorize payment and resulting delay or non-delivery of products or additional fees involved in such authorizations.

dabMED+ reserves a right to use the services of third-party payment processors. Purchasing any product on this website shall be deemed as your consent to use the services of respective their party payment processor as per their terms and conditions. At present, we are using PAYPAL services, please review their terms and policies to understand your privacy and security on the Service. We don’t hold your credit card details and your transaction information is encrypted and passed directly to the payment processor.


The shipping method we use requires an adult signature.

The expected delivery schedule will be indicated on the confirmation message/email, but we shall not be liable for any delay in delivery by the third party carries or otherwise.

The packaging of your dabMED+ products will take place according to your selected delivery method during the checkout process.

In case you opt for USPS shipping, all responsibilities for the purchased goods will pass to you once we hand over your package to the USPS. When you choose UPS or FED EX shipping, the said responsibilities will pass to you only when the carrier updates its tracking information as Delivered. Please acknowledge that delivery to PO Boxes are not available for UPS shipping. If you want your products to be delivered to a PO Box, please select USPS shipping method to avoid any delay or unwanted inconvenience.

Once you receive your product, it shall be your responsibility to immediately inspect the package for any damage during the transit. If you receive a damaged product, please contact our customer support within 24 hours of delivery.

In case, you receive a damaged product, please retain all packaging, manuals, and ingredients to raise a successful claim.

Please acknowledge and consent that dabMED+ shall not be liable for any claims, liabilities, damages, or other consequences that may result from delays in delivery due to unforeseen circumstances beyond our reasonable control, including but not limited to a force majeure event, non-performance of third party service providers, acts of God, labor unrest, terrorist attacks, and other disturbances. In such events, the delivery date shall be deemed as extended for the delayed period.


We are fully committed to ensure a hassle-free shopping experience and peace of mind on this website. However, if you feel that you have made a wrong choice or are not satisfied with your purchase due to any reasons, you can return the product unused within seven (7) days. The original purchase amount will be credited to your account ledger, which can be used to buy any other product on the store.

Please acknowledge that all payments in favor of dabMED+ shall be non-refundable unless we are required to refund any amount under the applicable laws. No returns will be allowed for opened packages or used products. There is no return or warranty on batteries.

In order to return a product in exchange for store credits, you are not required to give any valid reasons for return. In other cases such as damaged products in transit, it shall be your responsibility to provide the proof of damaged delivery. In any case, please write to our customer support at

Due to sanitation reasons, any product or accessories that can be used or tried will not be exchanged.

All returns must carry a RETURN LABEL that can be obtained by contacting our customer support within the permissible cancellation period. However, any failure to obtain this Return number will not affect your legal/customer rights under this agreement or applicable laws.

It shall be your responsibility to take a good care of products under your possession and return with original packaging within seven days from the date on which the Merchandise Return number was issued.

For successful return, make sure that the dabMED+ product:

  • Have been returned with the original packaging.
  • Contain all items, including manuals and accessories.
  • Have not been used or damaged
  • Reasonably packaged to avoid any damaged during transit


Your access to the web store shall be voluntary, but only registered users will be allowed to purchase any product being listed or made available on the website. For creating an account or registering on the website/service, you may be required to submit your profile information, which may be saved and used as mentioned in our privacy policy. However, we use your personal information solely for improving this website and facilitating hassle-free shopping experience during your next purchase. Please refer our privacy policy to learn how we protect your privacy on this website.


dabMED+ shall be entitled to send alert notifications to your registered email address to keep you informed about new product launches, special offers and changes in the Service, including the changes in our terms and policies. In case you give your consent, we may also send newsletters, third party promotional offers, or other information we believe may be of interest to you.

However, you can revoke your consent by following the unsubscribe link at the bottom of such commercial emails.

You can also access and control your personal information by modifying your profile details on the registration form at any time. Alternatively, you can write to our privacy officer at


We disclaim all liabilities to the maximum extent permissible under the laws. You should access the website or use the Service at your own risk.

Although we take every feasible precaution to provide correct, authentic, updated, and reliable information, nothing on this website shall create or deemed as any kinds of warranty or representation that the information will be accurate, error-free and updated or the Service will be free from viruses, errors, omissions or interruptions. For more detail, please refer our legal disclaimer.